Administrative & Customer Service Professional

  • April 19, 2024
  • HR, Legal & Finance
  • Full time
  • Remote
  • 400 to 600 USD
Administrative Support
Customer Support
Virtual Assistant
English intermediate
Spanish native

Company Overview: Our team thrives on efficiency, and a commitment to excellence. We are seeking a talented Administrative & Customer Service Professional to join our team and contribute to our continued success. Position Overview: As an Administrative & Customer Service Professional, you will play a pivotal role in ensuring the smooth operation of our administrative functions while delivering outstanding service to our customers. This position requires a blend of administrative expertise, customer-centric communication skills, and a background in accounting or administration. Key Responsibilities: Provide exceptional customer service by promptly responding to inquiries via phone, email, and chat. Manage administrative tasks. Assist with accounts receivable and accounts payable processes, including invoicing and payment tracking. Support financial reporting by preparing basic financial documents and reconciling accounts. Coordinate office activities and operations to ensure efficiency and compliance with company policies. Assist in organizing and scheduling appointments, meetings, and travel arrangements for management. Collaborate with team members to optimize processes and improve customer service experiences. Requirements: Proven experience (1-3 years) in administrative support and customer service roles. Strong proficiency in English, both written and verbal, with excellent communication skills. Background in accounting, finance, or administration preferred. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. Exceptional organizational skills and attention to detail. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Strong problem-solving abilities with a proactive approach to resolving issues. Professional demeanor with a positive attitude and strong work ethic. Bachelor’s degree in Business Administration or related field is a plus.

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About Free the Freela

With a mission to propel the best Latin American talent to new frontiers. We stand out as an innovative startup that has redefined the way professionals in Latin America connect with job opportunities around the world.

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